Return & Refund Policy
Effective Date: June 1st, 2025
At Hijab Haven Store, we strive to ensure you’re happy with every purchase. If you’re not satisfied, we’re here to help — within reasonable limits.
1. Returns Eligibility
- You may request a return within 7 days of receiving your order.
- Items must be unused, unwashed, and in original packaging with tags (if applicable).
- Items such as inner caps, under scarves, hijab pins, or custom orders are non-returnable due to hygiene reasons.
2. Non-Returnable Items
- Worn or damaged products
- Sale items (unless defective)
- Hijabs that have been washed, ironed, or altered
3. Refunds
- Once we receive your return, we’ll inspect it and notify you of approval or rejection.
- If approved, your refund will be processed within 5–10 business days, to your original payment method.
- Shipping costs are non-refundable.
4. Exchange Policy
We do not offer direct exchanges. Please return the item and place a new order.
How to Request a Return
- Text us at following Whatsapp Number +923187694120 with your:
- Order number
- Reason for return
- Photos (if item is damaged or defective)
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hijabhaven97@gmail.com